Shipping policy
Thank you for choosing Ezzory. We are committed to delivering your health and beauty essentials as quickly and safely as possible. Below are the details of our shipping policy.
1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During high-demand periods or sales, processing times may be slightly extended.
2. Shipping Rates and Estimates
We are proud to offer FREE Standard Shipping on all orders.
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Shipping Method
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Estimated Delivery Time
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Price
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Standard Shipping
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4 - 10 Business Days
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FREE
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Note: Delivery times are estimates and start from the date of shipping, not the date of order. We strive to deliver your items as soon as possible, often within 4 days.
3. Tracking Your Order
Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
4. International Shipping
We currently ship to a wide range of international locations. Shipping times for international orders may vary depending on the destination and local customs processing.
•Customs, Duties, and Taxes: Ezzory is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Shipping to P.O. Boxes or APO/FPO Addresses
We do our best to accommodate shipping to P.O. Boxes and military addresses; however, some of our larger electronic items may require a physical residential or business address for delivery.
6. Damaged or Lost Items
Ezzory is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
7. Incorrect Shipping Address
We are not responsible for orders that are undeliverable due to an incorrect shipping address provided by the customer. Please double-check your shipping details at checkout. If you notice an error, contact us immediately at support@ezzory.com.
Contact Us
If you have any questions about your order or our shipping practices, please reach out to us:
•Email: support@ezzory.com
•Response Time: We typically respond within 24 hours.